Privacy Policy

1. Introduction

ZiyaraGo (“we”, “our”, or “us”) respects and protects the privacy of our users. This Privacy Policy explains what data we collect, how we use it, and how it is stored when you use our website and mobile application.

Our services are completely free for end users. Content on the website and in the app is often generated with the assistance of artificial intelligence. All rights to the content belong to ZiyaraGo; however, copying is permitted provided that an active link to the source is included.

2. Information We Collect

• Personal Information — Name, email address, phone number, and other details you provide during registration or booking.
• Location Data — Precise or approximate location (GPS/geolocation), if you grant permission, used to provide navigation and location-based services.
• Usage Data — Information about how you interact with our website and app, including visit history, search queries, and user behavior.
• Device Information — Device type, operating system version, language, IP address, and browser information.
• Advertising Identifiers — Google Advertising ID, Apple IDFA, and similar identifiers used for analytics and advertising purposes (AdSense, AdMob, and other ad networks).

3. How We Use Your Information

• Provide and improve our services;
• Process bookings and payments;
• Send notifications, news, and promotional offers;
• Analyze statistics and user behavior;
• Comply with legal obligations.

4. Advertising and Analytics

Our website and app use third-party advertising and analytics services (such as Google AdSense, AdMob, Firebase, and Google Analytics). These services may collect anonymized information about your device and behavior for the purpose of displaying personalized ads.

You may opt out of personalized ads in your device settings:

• Android: Settings → Google → Ads;
• iOS: Settings → Privacy → Advertising.

5. How We Protect Your Data

• Data encryption (SSL/HTTPS);
• Secure server storage;
• Restricted access to personal data;
• Regular security audits.

6. Sharing Your Information

• With payment processors, to complete transactions;
• With partners (e.g., hotels, transportation companies) to fulfill bookings;
• With advertising and analytics networks, to display ads and measure usage;
• With authorities, if required by law.

7. Your Rights

• Request access to your personal data;
• Correct or delete your personal data;
• Withdraw consent for data processing;
• Restrict the use of cookies and advertising identifiers.

8. Cookies (for the Website Only)

We use cookies to analyze traffic, store user preferences, and improve site functionality. You can disable cookies in your browser settings, but this may affect some features.

9. Children

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have received such data without parental consent, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website and app. The date of the last update will be displayed at the top of this document.

11. Contact Information

If you have any questions or concerns, please contact us:

Email: [email protected]