Riyadh Airport Launches 'Silent Airport' Project
King Khalid International Airport in Riyadh has begun the first phase of implementing the 'Silent Airport' project, which will reduce loud announcements and enhance passenger comfort through digital communication channels.
What is the 'Silent Airport' Project?
The 'Silent Airport' project represents an innovative approach to improving the passenger experience at the airport. The main idea is to significantly reduce the number of loud announcements in public areas of the terminal. Instead of traditional voice announcements, the airport is transitioning to digital methods of informing passengers. Departure announcements will be limited to the departure areas where they are truly necessary. This creates a calmer and more relaxed atmosphere for everyone in the airport — travelers, their loved ones, and staff.
Digital Information Channels
The airport provides passengers with several convenient ways to obtain information about their flights. The main channel is the airport's official WhatsApp number 920020090, through which real-time updates can be received. The airport's website and digital information screens located throughout the terminal are also available. The 'Ask Me' team offers personal support to passengers, ready to answer questions and assist with navigation. This multichannel approach ensures that no one misses important information while maintaining overall quiet in the airport.
Implementation Phase and Expansion
The first phase of the project has started in Terminal 5 of King Khalid Airport. This allows the airport to test the system, gather passenger feedback, and refine processes before expanding to other terminals. Airport management promises to announce the next phases of the project implementation in due time. The gradual approach ensures a smooth transition and minimizes inconvenience for travelers.
Benefits for Travelers
The reduction of noise levels in the airport has numerous positive effects. Passengers can wait for their flights more calmly, hear each other better during conversations, and read information on screens more attentively. This is especially important for people with sound sensitivity, families with small children, and elderly travelers. The overall stress level in the airport decreases, contributing to a more positive start to the journey. For pilgrims undertaking spiritual journeys, such an atmosphere of calm and order creates a more harmonious transition to their important travels.
Frequently Asked Questions
How can I find information about my flight without announcements?
You can send a message to the airport's WhatsApp number 920020090, visit the airport's website, check information on digital screens in the terminal, or contact the 'Ask Me' team for personal assistance and consultation.
Will the project affect safety and emergency announcements?
The project does not affect critically important safety announcements. Emergency messages will be delivered in the necessary manner to protect passengers. The reduction only concerns regular informational announcements about flights.
When will the project be implemented in all terminals?
The first phase has been launched in Terminal 5. The airport will gradually expand the project to other terminals. Exact timelines and the implementation plan will be officially announced later.
