24/7 Emergency Medical Services for Pilgrims in Medina
The Saudi Red Crescent has deployed a full range of emergency medical services in Medina, ensuring the safety and health of pilgrims during their visit to the holy sites.
Strategic Placement of Ambulances
The Saudi Red Crescent Authority (SRCA) has deployed ambulance teams throughout Medina, paying special attention to areas with high concentrations of pilgrims. Ambulances are positioned directly at the Prophet's Mosque, in its grounds and courtyards, as well as at other significant religious sites in the city. This strategic placement minimizes response times to emergencies and ensures prompt delivery of medical assistance. Ahmed Al-Zahrani, the director of the SRCA regional branch in Medina, emphasized that all teams operate 24/7, ready to assist pilgrims at any moment during their stay in the city.
Modern Equipment and Technology
In addition to traditional ambulances, SRCA utilizes innovative means of delivering medical assistance. Their arsenal includes electric vehicles and specialized electric carts that provide quick access to pilgrims in crowded areas and improve team mobility within the holy sites. The regional medical dispatch center operates around the clock, receiving calls through the single emergency number 997 and the Asefni mobile application. This dual-channel system allows tracking of each request and dispatching the nearest available team in the shortest possible time.
Coordination and Partnership
The success of medical support for pilgrimage depends on the coordinated efforts of numerous organizations. SRCA actively collaborates with other emergency services and relevant government agencies to enhance operational readiness and the quality of services provided. All teams are trained to operate in accordance with the highest international medical standards. This collaboration creates a unified health protection system for pilgrims, where each organization plays its role in a coordinated process.
Quality and Safety Standards
SRCA pays special attention to adhering to the highest medical standards when serving pilgrims. All emergencies are handled according to established protocols that guarantee quality and timely assistance. Monitoring of field teams' performance is conducted in real-time, allowing for rapid response to changing situations and reallocating resources according to current needs. This approach ensures not only quick assistance but also compliance with global medical service standards.
Frequently Asked Questions
How do I call for an ambulance in Medina?
An ambulance can be called by dialing the single emergency number 997 or using the Asefni mobile application. Both systems operate 24/7 and ensure quick dispatch of the nearest available team.
Where are the ambulances located in Medina?
Ambulance teams are strategically located at the Prophet's Mosque, in its grounds and courtyards, as well as at other key religious sites. This ensures minimal response time to emergency calls in areas with high concentrations of pilgrims.
What types of transport does SRCA use for delivering assistance?
SRCA uses traditional ambulances, electric vehicles, and electric carts. The diverse fleet allows for the rapid delivery of medical assistance to various parts of the city, including areas with large gatherings of pilgrims.
