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Emergencies

Need a doctor or hospital

Call 997 for an ambulance; there are clinics inside the Haram.

Pourquoi c’est important

Emergency stabilisation is provided to everyone; the visa’s health insurance covers follow-up care. Ambulances and clinics operate around the clock inside the Haram and at the holy sites. Knowing the numbers in advance saves the minutes that matter.

À faire

  • Save 911, 997, 1966 and 937; install the “Asefny” app
  • Carry a medical report on chronic conditions and your prescriptions
  • Diabetics: bring a glucose meter
  • Keep copies of passport, visa and insurance on your phone

À éviter

  • Waiting until it gets worse
  • Moving someone with a suspected spinal injury

Que faire

  1. Call 997 or ask staff for the nearest Haram clinic
  2. Give the gate number or hotel name
  3. Show passport and visa at the hospital
  4. Inform your agency and consulate

Sources: Ministry of Hajj & Umrah (haj.gov.sa, Nusuk awareness guides), Ministry of Health, Saudi Red Crescent, General Authority for the Affairs of the Two Holy Mosques, CDC Yellow Book. Gate numbers change with construction — on site, staff instructions take priority.