Makkah Al Mukarramah, Makkah, Saudi Arabia
voco Makkah by IHG is a premium 5-star hotel located 1.5 km from Masjid Al Haram, offering 4,321 modern rooms and suites across 9 towers. The hotel provides complimentary 24/7 shuttle service every 15 minutes to the Haram gates, making it one of the most convenient options for Umrah and Hajj pilgrims. Featuring 4 on-site restaurants with international and local halal cuisine, an on-site shopping mall, separate prayer rooms for men and women, and multilingual staff speaking Arabic, English, Urdu, and Indonesian. Spacious family suites accommodate up to 7 guests with a kids eat free program — ideal for families on pilgrimage.
Check-in time is 4:00 PM (16:00) and check-out time is 12:00 PM (noon). Early check-in and late check-out are subject to availability and may incur additional charges. Please contact our reception for special arrangements.
voco Makkah is located approximately 1.5 km from Masjid Al Haram. We provide complimentary 24/7 shuttle service every 15 minutes, taking approximately 5-10 minutes to the Haram gates.
Yes, we offer on-site parking with valet service. There is a daily parking fee of SAR 50. During peak pilgrimage seasons, parking spaces may be limited.
Our standard policy allows free cancellation up to 48 hours before check-in. Cancellations within 48 hours will be charged one night's stay. During Ramadan, Hajj, and special events, different terms may apply.
Yes, complimentary high-speed WiFi is available throughout the hotel including all guest rooms, restaurants, and public areas. IHG Rewards members enjoy enhanced WiFi speeds.
Yes, we offer airport transfers from King Abdulaziz International Airport in Jeddah (approximately 95 km). Service must be booked at least 48 hours in advance through our concierge.
Meal inclusion depends on your booking package. We offer a daily breakfast buffet with international and local halal cuisine. Children under 12 eat free with dining adults (up to 2 children per adult).
Absolutely! voco Makkah is highly family-friendly. Our rooms accommodate up to 7 guests, we offer baby cots, connecting rooms, children's menu, and dedicated family areas. Kids eat free program available.
Our multilingual staff speaks Arabic, English, Urdu, Indonesian, Turkish, and French to serve our diverse international pilgrims.
Our 24/7 support team is available by phone or by email at [email protected]. Our concierge is always available for bookings, special requests, and Umrah/Hajj assistance.